Hot Off the Press: New Patient Handbook
Written by Maryellen Lazzaro on September 6, 2016
In 2007, Lazzaro Designs created for The Silvercrest Center an original, 6 x 9″, 20+-page handbook with essential information for patients and families, such as about the care team, telephone and television services, visitors, and meals, among many other topics. Silvercrest needed to editorially update the handbook and wanted a way to tweak copy themselves as the need arises.
Voice: The original editorial voice continued to work well and was little changed beyond content updates and some fresh reorganization of topics. The title was rewritten to better reflect new branding messages.
Vision: For the cover, Maryellen picked up the theme of the new logo color (the NewYork-Presbyterian red; Silvercrest is affiliated with the medical network) and opted for a clean, modern design that fits in well with the body of new work we are doing for Silvercrest. The format lends itself well to both print and digital, too. The 24 all text, interior pages were prepared in MS Word, which makes it easy for Silvercrest staff to edit with the regular changes that happen within the facility. However, since MS Word is not a layout program and the handbook measures 9.5 x 11.25″ in order to house loose correspondence in the handbook’s interior pockets, providing Silvercrest’s printer with a MS Word 8.5 x 11″ document was not an option. As such, Maryellen created an .eps file of each handbook page. She then re-created the handbook in a layout program based on a 9.5 x 11.25″ page size and placed each .eps page into the layout in order to provide the printer with a suitable file.
Getting it Done: Maryellen facilitated a smooth process for the project, from approvals to working with the printer. In addition, Maryellen provided the master MS Word file to Silvercrest staff for their future updates along with instructions on what to provide their printer. Likewise, she provided Silvercrest’s printer with the current handbook’s layout file and support .eps files along with instructions on what they need to do when they receive updates to the handbook from Silvercrest.
> If you need help creating a manual or handbook, give Lazzaro Designs a call or shoot us an email.
Posted Under: Clients, Design, Editorial, Extended Care, Handbooks, Hot Off the Press, Project Management
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